Buying Tickets
Buying Basics, AXS Official Resale, Accessible Seats and more.
Buying Basics
- How can I buy tickets?
- What does face value mean?
- What fees are there when buying tickets?
- What is a Pre-sale?
- How do I get a pre-sale code/password?
- What's a "Waiting Room"?
Ticket Order Help
- Can I cancel or refund my tickets?
- How do I upgrade my tickets in the app?
- Where can I find my order details?
- How do I confirm my purchase?
- I did not receive my email confirmation. Can I have it resent?
- Can I exchange my seats for better ones if they become available?