Klarna and AXS have partnered to provide flexible online payment options for AXS ticket shoppers through Klarna Financing. Get more time to pay with Klarna, learn more at klarna.com.
Klarna Financing
What is Monthly Financing and how does it work?
Apply for easy monthly financing, serviced by Klarna, directly at checkout. A simple application will provide an instant decision for you. With no hard credit check there is no impact to your credit to apply. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. No fees when you pay on time. Monthly financing products are issued by WebBank, member FDIC.
How do I pay for my order when I use Financing?
When you apply for Financing, serviced by Klarna, it will be connected to your personal debit card. Payments are automatically collected from your debit card. You may also add a valid checking account to your profile for payments to be deducted.
Will Monthly Financing require a credit check and will it impact my credit score?
When you choose to pay with Financing, Klarna may perform a soft credit check only. This type of check will not impact your credit score or show up as a hard inquiry on your credit report.
Which payment methods are accepted with Financing?
Klarna currently accepts debit cards as a form of payment when checking out with Financing. Subsequent payments (including autopay) can be made via checking account.
Can I pay off my Financing balance early?
Yes, there will be an option to pay off your Financing balance early in the Klarna email correspondence OR via the Klarna App.
Will my information and account be secure?
Klarna uses modern safeguards and security to protect your information and help prevent unauthorized
purchases.
Pay in 4 (Pi4)
What is Pay in 4 (Pi4), and how does it work?
Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. To use Klarna to pay for your purchase, choose Klarna Pay in 4 in the checkout. Your purchase will be split into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card bi-weekly afterwards. Learn more at klarna.com.
*CA resident loans made or arranged pursuant to a California Financing Law license.
How do I sign up for Pay in 4?
If your cart is eligible for 4 interest-free payments with Klarna, you will be able to select Klarna as a payment method during checkout. After your order is shipped, you will be charged for the first payment. Klarna will send a notification once the payment has been processed. You will be informed ahead of time before the next payments.
Which payment methods are accepted by Klarna Pay in 4?
Klarna currently accepts most debit and credit cards (i.e., Mastercard, Visa, Discover, American Express). Please note, prepaid cards are not accepted.
What happens if I return the tickets I purchased through Klarna?
The refund amount will be directly applied to your Klarna account balance within 7-10 business days. If the amount refunded is more than the remaining balance in your account, Klarna will issue the overage amount directly to you. For more information, please contact Klarna Customer Service at 1-844-4KLARNA (1-844-455-2762).
How will I know if Klarna has received my payment?
Klarna will send an email confirmation for all completed payments. You can also call or live chat with Klarna’s customer service agents 24/7 to confirm payment.
Can I pay my Pay in 4 balance before the due date?
Yes. If you want to pay the next payment or full balance of your payment plan early, simply log into the Klarna app, go to the “Purchases” page, and select “Payment Options.”
What happens if I don’t pay for my order?
Klarna will automatically attempt to collect payment for your purchase from the card that you entered at checkout. You can find out when your payments will be collected in the email that you received at the time of purchase or by logging into your Klarna account. If you need extra time to make a payment, simply log into the Klarna app, go to the “Purchases” page, and select “Payment Options,” then “Extend due date.”
Contact Klarna
How do I contact Klarna that powers Financing and Pay in 4?
Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.