How do I reset my password?

You can reset your password via desktop or mobile device.

AXS.com

1. Click ‘Sign In’
2. Click ‘Forgot Password’
3. Follow the instructions to reset your password.

AXS App

1. Tap ‘Sign In’
2. Tap ‘Forgot Password’
3. Follow the instructions to reset your password.

Additional notes:

• Multi-factor authentication is required to log into your AXS Account. Find out more here.
• Be sure to use the same email you used when purchasing your tickets.
• If you have multiple emails, double-check you are using the correct one (it will be the same email address your confirmation email was sent to)
• If you didn’t forget your password and simply want to “change” it, you can do this on the Account Info page in the AXS App.

If you’re having difficulty logging into your AXS Account, be sure to try using both desktop and AXS App methods. If that doesn’t work, our folks at Fan Support will be able to assist you. Use Live Chat to connect with an agent.