Buying Tickets

Buying Basics

• Why am I not able to pick my exact seat when buying a ticket?
• How can I buy tickets?
• What does face value mean?
• What fees are there when buying tickets?
• What is a Pre-sale?
• How do I get a pre-sale password?

See all 11 articles

Ticket order help!

• I did not receive my email confirmation. Can I have it resent?
• Can I exchange my seats for better ones if they become available?
• Can I get a refund if my tickets don't arrive in the post?
• I was relocated from my original seat location. Why has this happened?

Resale

• How will I know if my purchase was successful?
• Can I trust my resale tickets will work?
• Why is the system blocking me from purchasing resale tickets?

Accessible seats

• What are accessible seats and who can use them?
• How do I purchase accessible seat tickets?

AXS Premium

• What is AXS Premium?
• Are AXS Premium tickets sold for every event?
• How do I get my tickets once I complete my purchase?
• What is the total price per ticket?