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  1. AXS Help Centre
  2. Buying Tickets

Buying Tickets

Buying Basics, Resale, Accessible Seats and more.

Buying Basics

  • Why am I not able to pick my exact seat when buying a ticket?
  • How can I buy tickets?
  • What does face value mean?
  • What fees are there when buying tickets?
  • What is a Pre-sale?
  • How do I get a pre-sale password?
See all 11 articles

Ticket order help!

  • I did not receive my email confirmation. Can I have it resent?
  • Can I exchange my seats for better ones if they become available?
  • I was relocated from my original seat location. Why has this happened?

Resale

  • How will I know if my purchase was successful?
  • Can I trust my resale tickets will work?
  • Why is the system blocking me from purchasing resale tickets?

Accessible seats

  • What are accessible seats and who can use them?
  • How do I purchase accessible seat tickets?

AXS Premium

  • What is AXS Premium?
  • Are AXS Premium tickets sold for every event?
  • How do I get my tickets once I complete my purchase?
  • What is the total price per ticket?
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