AXS Help Centre
Buying Basics, Resale, Accessible Seats and more.
Why am I not able to pick my exact seat when buying a ticket?
How can I buy tickets?
What does face value mean?
What fees are there when buying tickets?
What is a Pre-sale?
How do I get a pre-sale password?
See all 11 articles
Ticket order help!
I did not receive my email confirmation. Can I have it resent?
Can I exchange my seats for better ones if they become available?
Can I get a refund if my tickets don't arrive in the post?
I was relocated from my original seat location. Why has this happened?
How will I know if my purchase was successful?
Can I trust my resale tickets will work?
Why is the system blocking me from purchasing resale tickets?
What are accessible seats and who can use them?
How do I purchase accessible seat tickets?
What is AXS Premium?
Are AXS Premium tickets sold for every event?
How do I get my tickets once I complete my purchase?
What is the total price per ticket?