AXS Help Center

Real Fans Only! Come early and get in line before your show goes on-sale!

AXS.com provides fair ticketing services with axs Waiting Room. AXS Waiting Room evens your chances of purchasing tickets during major sales. Click here to see how it works, and check out the summary below. 

AXS Waiting Room 101

1. Once the AXS Waiting Room for your event is open, sign in or create an AXS.com account while you wait. You will be assigned a random number when you join the Waiting Room; this helps level the playing field for all fans.

2. We'll filter out any brokers or bots as we select customers from the AXS Waiting Room queue to enter the purchase flow. 

3. The Waiting Room page will automatically refresh with access to tickets if you're chosen before the event sells out.

Please note that a place in the Waiting Room does not guarantee the availability of tickets!

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