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  1. AXS Help Center
  2. Receive and Use Tickets

Receive and Use Tickets

Ticket Delivery, AXS Mobile ID, and more.

AXS Mobile ID

  • What is AXS Mobile ID?
  • Can I print my AXS Mobile ID ticket?
  • How do I use my AXS Mobile ID to enter the venue?

E-tickets

  • What is an e-ticket?
  • How do I print my e-tickets?
  • I can’t print my e-tickets. What do I do?
  • When will I receive my tickets?
  • I used the wrong email address for my e-tickets. What do I do?

Will Call

  • What is will call and how do I pick up my tickets?
  • When does will call open and close?
  • Can I leave a ticket at will call for a friend?

Mail

  • When were my tickets mailed out? How long does it take to receive them?
  • I didn't get my tickets in the mail. Can I have them mailed again?
  • What do I do if I have not received my tickets in the mail?

Ticket Delivery

  • What are the most common delivery methods?
  • Are e-tickets different from digital tickets?
  • What is Delivery Delay?
  • How can I check the status of my tickets to see if they have been shipped?
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