AXS Help Center

It’s a nifty and cost-effective method of delivery that enables you to print your tickets from home! 

Here’s how it works:

  • Tickets are sent to the email address you provided us with at the time of your transaction. Please note that your e-tickets will be sent in a separate email from your invoice. 
  • The tickets will be in a PDF attachment. Instructions on how to open the PDF will be sent with the e-tickets. If you have problems opening or printing the attachment, please download the latest version of Adobe Reader here.
  • Print out your tickets and bring them with you to the event! 

Have you downloaded the AXS App? Please click here for more information here.

  • Download the app and no more worries about losing a ticket or realizing you left the ticket at home the moment you arrived at the venue. 
  • The ticket taker will scan the barcode and you are in. 

 

A few notes:

  • Be sure to add guestservices@boxoffice.axs.com to your contacts so you can receive your e-tickets. 
  • An invoice is not a substitute for e-tickets, so be sure to print out the right thing!
  • While some scanners can read e-ticket bar codes on your smart phone, many cannot. Print out your tickets to help ensure an effortless entry, please!
Was this article helpful?
8 out of 14 found this helpful
Have more questions? Submit a request