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  1. AXS Help Centre
  2. Receive and Use Tickets

Receive and Use Tickets

Ticket Delivery, AXS Mobile ID, and more.

AXS Mobile ID

  • What if my friends arrive later than me?
  • I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event?
  • I’ve bought resale tickets through another website for an AXS mobile ID event, will I still be able to enter?
  • Does my phone need to be on local time?
  • What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
  • What if I lose my phone / run out of battery?
See all 12 articles

E-tickets

  • What is an e-ticket?
  • How do I print my e-tickets?
  • I can’t print my e-tickets. What do I do?

Box Office

  • What is Venue Collection?
  • When does Box Office Collection open and close?
  • Can I leave a ticket at box office collection for a friend?

Post

  • When were my tickets posted? How long does it take to receive them?
  • What do I do if I have not received my tickets in the post?

Ticket Delivery

  • What are the most common delivery methods?
  • Are e-tickets different from digital tickets?
  • What is delivery delay/ticket printing suppression?
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