If your event is canceled, we’ll automatically refund the credit card used for purchase* (usually within 7-10 business days of the cancellation announcement).
Bought your tickets at the venue’s box office? Please take the tickets directly to the box office for a refund.
*Please note that we cannot submit the refund to an alternate card. If your credit card number has changed since you made the purchase this should not impact your ability to receive the refund.