AXS Help Centre

Popular Topics

When will my E-tickets get here?

I submitted to the wrong email address for my E-tickets. What do I do?

Can I exchange my seats for better ones if they become available?

Can I get a refund if my tickets don’t arrive in the post?

What is a service charge?

How do I purchase Disable Access tickets?

How does AXS.com use my Facebook?

How do I unsubscribe?

Why don’t I see My Events in the App?

Contact Us

Contact Info

08448 24 48 24 For Ticket Sales
Calls cost 7p per minute plus your phone company's access charge.
0203 481 55 06 For Customer Services
Calls are chargeable at a local rate from both UK landlines and mobile phones
18001 0203 481 55 06 For Typetext
For information regarding call charges, please contact your service provider

Contact Centre Hours:
Monday - Friday 8:30am - 8pm
Saturday 8:30am - 6pm
Sunday 9am - 6pm