AXS Help Centre
Support Topics
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TICKET DELIVERY
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Refunds and Cancelled/Postponed Events in the UK
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COLLECT AT BOX OFFICE
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GENERAL QUESTIONS
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Mobile Web, Mobile APP & SMS
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MYAXS & Email Alerts
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AXS PREMIUM TICKETS
Popular Topics
When will my E-tickets get here?
I submitted to the wrong email address for my E-tickets. What do I do?
Can I exchange my seats for better ones if they become available?
Can I get a refund if my tickets don’t arrive in the post?
How do I purchase Disable Access tickets?
How does AXS.com use my Facebook?
Why don’t I see My Events in the App?
Contact Us
08448 24 48 24 For Sales and General Inquires
Calls cost 7p per minute plus your phone company's access charge.
020 3784 7998 For Customer Services
Calls are chargeable at a local rate from both UK landlines and mobile phones
Contact Centre Hours:
Monday - Friday 8:30am - 8pm
Saturday 8:30am - 6pm
Sunday 9am - 6pm