General Questions
Health and Event Entry, Event Checklist and FAQs
Health Requirements for Event Entry
- I purchased tickets from AXS, how do I know what the event or venue vaccination policy is?
- How will I know if the event I am going to requires vaccination or a negative Covid-19 test?
- Who decides what health guidelines are required?
- I am over 12 years old and not able to be vaccinated due to underlying health conditions, am I unable to attend an event?
- What are the requirements for children 12 years of age and under who are unable to be vaccinated, can they still attend events?
- What are my options if I am unable to attend because I have been exposed to Covid-19 or am experiencing Covid-like symptoms?
Virtual Events
- What is a virtual event?
- How do I access my virtual event?
- How long will it take for my virtual event ticket to display in my AXS Account?
- Can I share the link to the virtual event?
- Which devices can I use to watch virtual events?
- Can I watch the virtual event from my AXS App?