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AXS Help Center
Receive and Use Tickets
Receive and Use Tickets
Ticket Delivery, AXS Mobile ID, Flash Mobile Delivery and more.
Ticket Delivery
What are the most common delivery methods?
Are e-tickets different from digital tickets?
When will I receive my tickets?
What is Delivery Delay?
How can I check the status of my tickets to see if they have been shipped?
E-tickets
What is an e-ticket?
How do I print my e-tickets?
I can’t print my e-tickets. What do I do?
I used the wrong email address for my e-tickets. What do I do?
Will Call
What is will call and how do I pick up my tickets?
When does will call open and close?
Can I leave a ticket at will call for a friend?
Mail
When were my tickets mailed out? How long does it take to receive them?
I didn't get my tickets in the mail. Can I have them mailed again?
What do I do if I have not received my tickets in the mail?
AXS Mobile ID
What is AXS Mobile ID?
Can I print my AXS Mobile ID ticket?
How do I use my AXS Mobile ID to enter the venue?