Receive and Use Tickets

Ticket Delivery

• What are the most common delivery methods?
• Are e-tickets different from digital tickets?
• When will I receive my tickets?
• What is Delivery Delay?
• How can I check the status of my tickets to see if they have been shipped?

AXS Mobile ID / Flash Mobile Delivery

• What is AXS Mobile ID / Flash Mobile Delivery?
• Can I print my AXS Mobile ID / Flash Mobile Delivery ticket?
• How do I use my AXS Mobile ID / Flash Mobile Delivery ticket to enter the venue?

E-tickets

• What is an e-ticket?
• How do I print my e-tickets?
• I can’t print my e-tickets. What do I do?
• I used the wrong email address for my e-tickets. What do I do?

Will Call

• What is will call and how do I pick up my tickets?
• When does will call open and close?
• Can I leave a ticket at will call for a friend?
• How do I arrange to have someone else pick up my tickets?

Mail

• When were my tickets mailed out? How long does it take to receive them?
• I didn't get my tickets in the mail. Can I have them mailed again?
• What do I do if I have not received my tickets in the mail?