Ticket insurance is optional and provides you with coverage for missed events. It can be added during the event check out process on axs.com.
As of January 15th, 2023, missed event protection is offered by XCover. You can learn more about XCover’s AXS Missed Event Protection here.* You will see a separate charge from them when you decide to add this coverage to your purchase.
Ticket insurance coverage purchased before January 2023 is supported by Allianz Global Assistance. The transaction is a separate charge from your event purchase and an email containing your insurance policy number and Certificate of Insurance Policy was also sent separately.
*Note: XCover Missed Event Protection has been available on select events beginning December 19, 2022. If you are unsure of your coverage provider, please check your credit card statement for clarification.