LOYALTY IS BASED ON WRISTBAND REGISTRATION
The email used to register a Wristband can be different from the purchasing email. A friend or family member could have purchased your Wristband, or your Wristband could have been purchased with an email address different from the email that was used to register your Wristband. As long as Wristbands are always registered to the same email account, Electric Forest Loyalty status can be tracked.
TIPS FOR REGISTERING YOUR WRISTBAND
- As soon as you get your Wristband, register it! You can do this online through Electric Forest Ticketing anytime after you’ve received your Wristband.
- Always use a permanent email address. Do not use a school email, work email, or any other email you will not have permanent access to. This can not be stressed enough if you use a different email to register you will need to go through the recognition
- process which requires proof of purchase for four or six years and can only be done when you qualify for Four in The Forest or Six in The Forest benefits.
- Be sure to register your Wristband carefully and accurately. Typos will result in you not receiving loyalty benefits.
- Similarly, if you’ve already begun your Electric Forest Loyalty journey towards Four or Six in The Forest use the same email as you used previously. This ensures that your registrations are all accounted for.
- If you have trouble registering your Wristband or do not have it delivered, stop by the Box Office as you arrive. The team there will be able to register your Wristband for you. Once the event is over you will no longer be able to register your Wristband.
LOYALTY IS LOCKED TO YOUR ACCOUNT
Loyalty Tiers and Benefits will be locked to each account, and as such, Benefits (including discounts or guaranteed Wristbands) can not be traded, loaned out, shared, or given away.
LOYALTY IS ACCUMULATIVE
Your Loyalty Tier never goes away, even if you take a year off. Those who registered a Wristband in 2022 will be awarded GA or Good Life Loyalty depending on their 2022 Wristband Type. Those who have registered a Wristband in four or more previous years will be awarded status based on years attended. While your Loyalty Tier is not impacted by missing a year, not attending the previous year will not allow you to take part in the Loyalty On Sale unless you are 4 through 10 in The Forest.
LOYALTY IS FOR LIFE
Once you reach 4 in The Forest Loyalty Status you will retain that status for life. Each year, regardless of whether you attended the previous year, you will receive a 4 in The Forest Loyalty Code and access to the Loyalty On Sale. This continues when you reach 5 in The Forest and onward. Because of this it is imperative that you use the same permanent, non-work and non-school, email account to register your Wristbands. Failure to do so is difficult to correct and could result in your not receiving your Loyalty benefits.
Reach out toLoyalty@ElectricForestFestival.comwith any questions, queries, or concerns.
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