How and when will I receive my ticket(s)? AXS Mobile ID digital tickets will be available via app in May 2023. Purchasers will be notified by email when tickets are accessible. Related articles My tickets are not in my account? Where are my tickets? How do I contact Fan Support I did not receive my email confirmation. Can I have it resent? I placed an order, but did not receive my ticket(s). Will I be able to share tickets with family or friends?