Do you offer a Payment Plan?
Our payment plan is no longer available for Country Thunder Arizona 2022. Payment plans for Country Thunder Arizona 2023 will be available; your total will be split into four equal payments.
Why do I have a $1.00 charge on my card?
If you just placed an order, you may notice that your card was charged for your purchase and a $1.00 charge. Our system used the $1.00 charge to verify your account information. This amount will drop off your account within a few business days.
How will I receive my order?
Your order will be fulfilled via email six weeks before the festival. You can print your tickets, or we can scan them from your phone! When you arrive at the festival, we'll give you stickers and wristbands.
Can seats and campsites be renewed for next year?
Yes! Campsites and Reserved Seats can be renewed each year. This year, renewals will open on Thursday, April 7th. If you have items that are eligible for renewal, you will receive an email with more information. You can renew online, over the phone, or at the festival Information Booth!
Can I transfer my Reserved Seat if I won't be using it moving forward?
If you are looking to transfer the right to renew your Reserved Seat to a family member or friend, please plan to visit us at the Campground Information or Information Booth during the festival.
If you are not attending the festival, please contact us at firstname.lastname@example.org.
Our Lyte Exchange Page is now closed for Country Thunder Arizona 2022.
Can I upgrade my ticket after I've already purchased it? What is the cost?
Yes! If you decide to upgrade prior to the festival, give us a call at 1.866.388.0007. If you decide to upgrade while at the festival, please visit Will Call or the Information Booth. The cost to upgrade is the difference between what you paid for the ticket and the new ticket price.
I need to pick up items at Will Call. What should I do?
No need to worry! When you arrive at the festival, you will see signs directing you to the Will Call location. Will Call will be open daily, beginning at 9am.
*Please note, you will need a valid government-issued ID in order to pick up items from Will Call. The name on your ID must match the name listed on the order.
How can I tell if a ticket is legitimate?
We are unable to verify the validity of a third party sale. Guaranteed tickets can only be purchased from Country Thunder Music Festivals.
I want to bring a few friends to the festival, can they share the same wristband on different days?
We’re glad you want to bring friends, but unfortunately the wristband is non-transferrable; each person will need their own wristband.
Does my weekend pass include Thursday and Friday?
Yes! Your weekend pass includes the entire weekend, Thursday through Sunday.
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