What happens if I forget my scannable ticket? Please download your mobile ticket on your device ahead of time (and add it to your Apple Wallet if applicable). If you forget your mobile ticket, our staff can check your name and order in our system. Related articles Can I print my AXS Mobile ID ticket? Where can I find my AXS Mobile ID tickets for upcoming events? Will I be able to share tickets with family or friends? Tickets My tickets are not in my account? Where are my tickets?