Lost & Found
Did you lose something? Oh no! If you’re still at the festival, head to the Information Booth-- all lost and found makes its way there. If you’ve already left, give us a call at 1.866.388.0007.
Found something? Please return the missing item to the Information Booth.
Our Information Booth is your one-stop shop for any questions or concerns! You can turn in a found item, pick up a lost item, file a compliment or complaint, ask a question, and renew your tickets for next year! Click here to view the Festival Maps and Information Booth location.
What is the venue address?
The address is 1875 Silver Spur Ln, Kissimmee, FL 34744.
Medical Services/ First Aid
We hope you’re okay! If you have a medical need, please visit our onsite medical staff. Take a look at the Festival Map for the location.
We have several ATMs located inside the festival bowl!
Please note that our food and drink tickets can be purchased with card or cash!
Please see the Festival Maps for the artist merch location.
Have no fear - we have corn dogs! You’re sure to find something you like, whether you’re looking for a healthier option or a deep-fried Oreo.
Forgot your cowboy hat? Our vendors can fix that! Take a look around and browse jewelry, henna tattoos, clothing, boots, and more.