I didn't get my tickets in the mail. Can I have them mailed again? We’re here to help! Click here to complete our support form. For UK events, please use this link. Related articles What do I do if I have not received my tickets in the mail? How do I contact Fan Support I used the wrong email address for my e-tickets. What do I do? Can I print my AXS Mobile ID ticket? How do I update my personal information?