AXS Help Center

It depends! That's not a very satisfying answer, we know, but our venues differ in their standard mail fulfillment timelines. Some prefer to send tickets the next business day after you place your order, while others will delay tickets to ensure that they arrive approximately 2-3 weeks before your event. If you don't recall what delivery timeline was provided at the time of your order, never fear! Visit, find your event, and place a new "dummy" order. You won't need to actually process the order, of course -- just keep going until you get to the method of delivery page. Here you will be able to read all about standard mail as it relates to your event and venue. 

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