AXS Help Center

Please make sure you’re signed in to the same AXS account you used to buy the tickets.

Still don’t see your event? There could be a delivery delay. For some events, extra time is required to process and confirm all orders, but you’ll still receive your tickets at least one week before your event. If there’s a delivery delay for your event, we’ll let you know when you’re buying tickets.

Here’s how to reach us for additional help:

Is the event today? Email us at

Is the event more than a day away? Email us at


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