Once a transfer is complete, the original ticket is no longer valid (you won’t be able to use it).
If the transfer is still pending though, you can revoke the transfer and use the original ticket. Look for “Transfer Pending” next to the ticket in your AXS account.
Here’s how to reach us for additional help:
Is the event today? Email us at email@example.com.
Is the event more than a day away? Email us at firstname.lastname@example.org.