AXS Help Center

If your friend has already received their Mobile Ticket in their App, your Mobile Ticket and e-ticket are no longer valid. If your friend forgets their phone, you can always revoke the ticket by going to My Events in the AXS App, then selecting the event and the tickets you want to revoke by tapping on the “Revoke” button.

If your friend has not received their Mobile Ticket in their App, you can revoke the shared ticket and your printed e-tickets will remain valid.

For additional questions please email us:

If your event is TODAY: Please contact us at sameday@axs.com.

If your event is coming up soon: Please contact us at ticketdelivery@axs.com.

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