AXS Help Center

Typically speaking, tickets have a "no refund, no exchange" policy. We recommend checking the venue's website where your event will be held to see if they permit any exceptions to that policy. If they do, let us know by contacting us at:

Event Same Day:  eventsameday@axs.zendesk.com

Event Greater Than Today:  ticketexchangerequest@axs.zendesk.com

Mon-Sun 8:00 am - 10:00 pm CST 

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