AXS Help Center

 Please note: the below applies for events in the US. For UK events, please select "English (GB)" in the top right drop-down box)

While most e-tickets are sent within 24 hours of the order being placed, some events institute delivery delays. This means that you might not receive your e-tickets as quickly as you were expecting.

Not to worry!  

Even if your tickets are on a delay, our ticketing agents will ensure that your tickets are sent to you in plenty of time before your event. 

Thanks for being patient!

If you need to have your E-Tickets reissued, please email us at

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