Refunds and Cancelled/Postponed Events in the UK

Help with unexpected changes to scheduled events!

• How can I get a make a claim through TicketPlan Booking Refund Insurance?
• The event was cancelled/postponed, how do I get a refund?
• I was relocated from my original seat location. Why has this happened?
• How do I cancel my order?
• Can I get a refund if my tickets don’t arrive in the post?