Receive and Use Tickets

Ticket Delivery

• What are the most common delivery methods?
• Are e-tickets different from digital tickets?
• When will my e-tickets be delivered?
• What is delivery delay?

E-tickets

• What is an E-ticket?
• How do I print my e-tickets?
• I can't print my e-tickets, what can I do?
• I submitted the wrong email address for my E-tickets. What do I do?

Box Office Collection

• What is COBO?
• When does Box Office Collection open and Close
• Can I leave a ticket at box office collection for a friend?

Post

• When were my tickets posted? How long does it take to receive them?
• What do I do if I have not received my tickets in the post?

AXS Mobile ID

• What if my friends arrive later than me?
• I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event?
• I’ve bought resale tickets through another website for an AXS mobile ID event, will I still be able to enter?
• Does my phone need to be on local time?
• What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
• What if I lose my phone / run out of battery?

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