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  2. Receive and Use Tickets

Receive and Use Tickets

Ticket Delivery, AXS Mobile ID, e-tickets and more.

AXS Mobile ID

  • I can't see my tickets in the OVO Arena Wembley App
  • I can't see my tickets in The O2 venue app
  • I can't see my tickets in the AXS app
  • What if my friends arrive later than me?
  • I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event?
  • I’ve bought resale tickets through another website for an AXS mobile ID event, will I still be able to enter?
See all 17 articles

E-tickets

  • What is an E-ticket?
  • How do I print my e-tickets?
  • I can't print my e-tickets, what can I do?
  • When will my e-tickets be delivered?
  • I submitted the wrong email address for my E-tickets. What do I do?

Box Office Collection

  • What is COBO?
  • When does Box Office Collection open and Close
  • Can I leave a ticket at box office collection for a friend?

Post

  • When were my tickets posted? How long does it take to receive them?
  • What do I do if I have not received my tickets in the post?

Ticket Delivery

  • What are the most common delivery methods?
  • Are e-tickets different from digital tickets?
  • What is delivery delay?
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