AXS mobile ID allows for convenience, flexibility and security. Fans can manage tickets digitally and remain assured that all tickets are authentic and secure. The move to AXS mobile ID is designed to put tickets in the hands of fans, not touts.
Articles in this section
- I can't see my tickets in the OVO Arena Wembley App
- I can't see my tickets in The O2 venue app
- I can't see my tickets in the AXS app
- What if my friends arrive later than me?
- I bought tickets as a gift for somebody, how do I give them these to them if I am not attending the event?
- I’ve bought resale tickets through another website for an AXS mobile ID event, will I still be able to enter?
- Does my phone need to be on local time?
- What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
- What if I lose my phone / run out of battery?
- What happens if people do not have the ability to download the AXS App or have a smart phone?