We are introducing what we think is the most pragmatic solution to the resale of tickets. We appreciate that fans who have bought tickets but cannot attend the show for whatever reason will want to sell their tickets and that they may have incurred some costs during the purchase process.
We think it is fair that they are able to recoup at least some of that outlay. Also, we think a 10% cap does not provide enough of a margin to satisfy the cynical and determined ticket tout and in doing so will take the incentive away from bulk buying tickets for resale.
We are committed to combating touting issues and the exploitation of real music fans and believe that we have taken a big step towards achieving these goals.
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