To login to the app, be sure to use the same email you used when purchasing your tickets. It’s easy to mix up email addresses especially if you have multiple emails, so be sure to double-check you are using the correct one (it will be the same email address your confirmation email was sent to). If you’re having trouble logging in with that address, a password reset should do the trick. You’ll see an option for a password reset on the login screen.
If you’re still having difficulty logging into the app and your account credentials aren’t working on AXS.com either, contact us here.
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