I transferred tickets to the wrong email, what do I do?

You can recall transferred tickets as long as the tickets have not been claimed. The 'RECALL' button (or 'Cancel Transfer' button if using the AXS website) will display when tickets have not been claimed.

If tickets were transferred to a valid email associated with an existing AXS account, the tickets will automatically be claimed. If this has gone to the incorrect person, you will need to contact us here to discuss.