AXS Help Centre


For cancelled events, your refund should be processed automatically. It does usually take 5-7 business days for the credit to appear back in your account.

For postponed events, tickets are usually valid for the new event date.

If you have not already received an email with updated event information or are unable to attend the new date, please contact us here or on 0203 481 5506 to find out what options you have!

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