AXS Help Centre

If you realise that you entered the wrong address, please call us immediately and we can update the information as long as the tickets haven't been posted yet. 

If the tickets have already been posted then unfortunately it’s too late for us to change the address, but please do contact us if you haven’t received the tickets three days prior to the event.

Please note that we will not resend any tickets by mail if they are returned to our office.


Please contact us on 0203 481 5506.


Contact Centre Hours:

Monday - Friday 8:30am - 8pm

Saturday 8:30am - 6pm

Sunday 9am - 6pm

Was this article helpful?
5 out of 11 found this helpful
Have more questions? Submit a request