AXS Help Centre

Tickets are usually dispatched by post no later than 5 days before the event.

There may be some cases where you’ll receive tickets later than these guidelines – where we are waiting on the ticket stock from the venues that we sell for. On occasions when they arrive with us within a week of the event, we can arrange for your tickets to be collected from the venue box office.

If however it is within three days of the event and you’re still waiting, please call us on 0203 481 5506.

All tickets are posted from our offices in central London, so how long it takes for you to receive them will vary depending on where you live.

Contact Centre Hours:
Monday - Friday 9am - 7pm
Saturday & Sunday 10am - 6pm


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