AXS Help Centre

We want you to get your tickets. To make sure that the tickets don’t end up in your Spam/Junk folder, please add noreply@boxoffice.axs.com as an email contact

Here are some instructions to ensure your E-tickets, etc aren’t sent to spam

**Read the instructions in the Helpful Hints Tips below to make sure future messages will not be mistakenly marked as Spam**

 

Gmail Whitelisting Instructions

Select 'Contacts' from the Gmail drop-down menu (top- left, under Google logo)
Click 'New Contact'
In the email address box, type noreply@boxoffice.axs.com
Click 'Add to my contacts'
Helpful Tip: When in your Spam folder, check the box next to any email and click 'Not Spam' to direct messages from AXS to your Inbox.

 

Yahoo Whitelisting Instructions

Select 'Contacts' tab from the top left of your screen
Click 'New Contact' button (top-left)
In the email address box, type noreply@boxoffice.axs.com
Click 'Save' button
Helpful Tip: When in your Spam folder, check the box next to any email and click 'Not Spam' to direct messages from AXS to your Inbox.

 

Hotmail / MSN / Live Whitelisting Instructions

Open your mailbox and click 'Options,' 'More Options' (upper right-hand corner)
Click the 'Safe and blocked senders' link in the 'Preventing junk' email section (top right of page)
Select the 'Safe Senders' link
Type noreply@boxoffice.axs.comin the email field
Click the 'Add to' list button
Helpful Tip: When in your ‘Junk’ folder, check the box next to any email and click 'Not Junk' to direct messages from AXS to your Inbox.

 

Outlook Whitelisting Instructions

Right-click any email in your 'Inbox' or 'Junk E-mail' folders
Hover the mouse over 'Junk E-mail'
Select 'Add Sender to Safe Senders list' 
Click 'OK'
Helpful Tip: When in your Spam folder, check the box next to any email and click 'Not Spam' to direct messages from AXS to your Inbox.

 

AOL [America Online] Whitelisting Instructions

Select 'Contacts' from left toolbar
Select 'New Contact' from the top toolbar
Add 'AXS' as the nickname (you can name this whatever you want)
Add noreply@boxoffice.axs.com as email 1
Click 'Add Contact'
Helpful Tip: When in your Spam folder, check the box next to any email and click 'Not Spam' to direct messages from AXS to your Inbox.

 

Was this article helpful?
1 out of 7 found this helpful
Have more questions? Submit a request