Multi-factor authentication (MFA) is an electronic method in which your AXS Account on AXS.com or the AXS App can be accessed once you have validated your email address and set a password that meets our security standards.
How will it work?
If you have an existing AXS Account, you will be required to validate your email address when you sign in. You will only need to validate your email one time.
1. Sign into your AXS Account on axs.com or the AXS App. The "Verify your Email" screen or banner will display
2. Check your email for a link to verify your email address
3. Click the "Verify Email" link
4. Update your password and you’re all set
Be sure the email address you are using to sign into your account is the same email address you used to purchase your tickets. This will ensure that you will receive your email validation link for the correct account.
If you do not receive the validation link in your email, be sure to check your spam or junk inboxes. See more about the email validation link here.